Mission Statement

 

Provide High Quality Customer Service

  • Automatic Payment Options
  • Annual Water Quality Reports
  • Legislative Monitoring and Response
  • Regular Board Meetings Open to the Public
  • Direct Access to General Manager
  • Inform Customers via:
    • Web Site
    • Periodic Newsletters
    • Periodic E-mails
  • On-call Personnel for After Hours Emergencies
  • Prompt Response to Customer Inquiries
  • Annual Financial and Compliance Audits
  • On-going Staff Training

 

Provide Reliable High Quality Water at a Reasonable Price

  • Maintain Independent Water Sources
  • Do Not Introduce Chemicals Into Water Supply
  • Encourage Conservation
  • Perform Regular Water Quality Sampling
  • Maintain System Efficiency
  • Maintain Wellhead Protection Plan
  • Maintain Cross Connection Control Program
  • Obtain Low Interest Loans/Grants for Financing Capital Improvement Projects
  • Require New Connections to Participate in Cost of Existing System

 

Provide High Quality Sewer Service at a Reasonable Price

  • Participate in Organizations to Provide Input to King County Treatment Policies and Rates
  • Participate in Inflow and Infiltration Projects
  • Obtain Low-Interest Loans/Grants for Financing Capital Improvement Projects
  • Require New Connections to Participate in Cost of Existing System

 

Protect the Environment

  • Encourage Water Conservation
  • Encourage Safe Use of Pesticides
  • Participate in Regional Programs to Protect Streams and Habitat
  • Explore Stream and Habitat Enhancement Opportunities
CONTACT

425-868-1144 (24 hrs)
3600 Sahalee Way NE
Sammamish, WA 98074

7:30 a.m. to 4:00 p.m.
Monday - Friday

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